WITH ZYCOO COOVOX UC

A BUSINNESS HAS

EVERYTHING THEY NEED

ZYCOO CooVox is an all in one unified communications solution designed for SME businnesses needing a cost effective, yet powerful and feature rich communications solution to meet all of their business needs

Integrate your

Telephone System

With outlook address book and other critical business systems. With ZYCOO UC PRO you can know who is calling before answer the call (Pop-up window), gain quick access to the caller's full details, improve call handling and the caller's experience, find contacts quickly from recent dial and call history lists, store regular contacts in a shared phone book and locate and dial contacts from CRM database and other integrated applications.

Enterprise Features

Small Business Price

ZYCOO Coovox IPPBX has all the features you would expect from a typical telephone system but also has a host of additional features normally only found in high end Enterprise Solutions. These include, video calls, call recording, voicemail to email, fax to email, conferencing and also advanced security features such as a built in VPN Server

UNIFIEDCOMMUNICATIONS DISTRIBUTOR

At Netcloud we offer a range of cost effective Unified Communication Solutions and Value-add Services that allow small and medium sized businesses to be more productive and save money on their communications needs. If you are an installer or reseller of Telecommunications systems then please get in touch.

CRMIntegration

For businesses that have invested in a CRM solution, the ability to integrate this with company communication systems is crucial to increasing productivity and ensuring a good return on investment. With CooVox IPPBX and UC PRO software, you can integrate out of the box with a host of popular CRM solutions

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CTMS

CentralManagement

Central Telephony Management System (CTMS) from ZYCOO allows larger organisations with multiple branch offices to connect locally deployed CooVox UC Solutions into a single connected mesh where communications across locations are FREE and systems can be centrally managed.

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WHATIS COOVOX UC?

ZYCOO CooVox UC is a powerful,feature rich and cost effective IPPBX system designed for Small and Medium sized businesses ranging from 1 to 500 users. It is built on open source Asterisk technology and therefore the core CooVox solution has no licensing costs or restrictions. Below are a few of the many features available in CooVox

  • Built on OPen standards

    Built on Industry Standards and therefore works with any SIP or IAX compliant endpoint device so you aren’t tied to a single manufacturer and can shop around for the best value products

  • Customer Address book

    CooVox provides a central phone book with which your company can store customer contact details. If a customer stored within the phone book calls your business then their name will be displayed on your phone so you know who is calling. CooVox supports click to dial from within the Phone book and also supports LDAP, so if you already have an Enterprise phone book then you now have the ability to synchronise it with the CooVox system.

  • intelligent call control

    Inbound calls can be intelligently routed to exactly where you need them to go, this includes to an IVR menu (e.g. press 1 for sales, 2 for support etc.), to an agent in a call queue or simply to an extension or a group of extensions. You can even have a combination of all of the above such is the flexibility and scalability of the system.

  • Extensive Voicemail capability

    Voicemail is a must have for those times when you aren’t available. CooVox integrated voicemail is bursting with features you wouldn’t expect from a system in this price range. You can recover your voicemails through your extension phone, play them through your own personal web based portal, or if you are away from the office, have them emailed to your email Inbox so can listen to them on the go.

  • powerful call management

    Managing calls in a busy office is critical to any business and with CooVox you are able to manage calls directly from your handset. All the features you would expect from a PBX are there including Call Hold, Call Transfer, Call Parking, Call Pick-up etc. In addition to those mentioned, ZYCOO have added a host of other feature codes that you can use directly by inputting feature codes into your phone, for example you can add a number to a blacklist so that it can’t call you again.

  • comprehensive reporting

    CooVox has an impressive reporting capability and from a business perspective you are able to report on calls made and received (filtered by extension if required), call recordings and faxes. For the technical support teams there is extensive system and PBX reporting capabilities allowing a very comprehensive view of how the system is performing

CooVoxrange

CooVox UC range comprises of U20, U50, U80 and U100 models which scale from in size from the U20 which is designed for small businesses of 30 or less phone extensions through to the U100 model which can support medium sized businesses with as many as 500 phone extensions. For further details visit our COOVOX page

PHONE EXTENSIONS
Concurrent Calls
HOURS CALL RECORDING

TELECOMSRESELLER?

At Netcloud we distribute market leading telephony and unified communications solutions designed specifically for SME businesses. If you currently resell or are thinking about becoming a reseller into this market then please CONTACT US to sign up as a Netcloud Resellers. We can white label ship our products direct to your customers anywhere in the world.




COMPLETEDESKTOP INTEGRATION

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